Online water billing portal and customer notifications
Tuscaloosa
Summary
The city is upgrading its Tyler Technologies system so water customers can view past bills, pay multiple accounts in one cart, set auto-pay and opt into texts and emails about bills and trash pickup. Once AMI meters are fully deployed, customers will also see hourly usage trends to spot leaks.
At a glance
- Total mentions
- 1
- Last 30 days
- 0
Last discussed Jun 9, 2026.
Impact analysis
About $48,800 up front and $103,060 a year, mostly covered by the water/sewer fund, already budgeted.
Water and sewer customers, especially anyone juggling multiple meters or wanting self-service bill access.
Mentions & discussions (1)
We'll email you when it's on an upcoming agenda and when it's voted on, at most once a day.
The weekly brief for Tuscaloosa
What the council decided, in plain English — one email a week.
Free. Unsubscribe with one click any time. We never sell your email.